Crowdcast is an online events platform made for bringing communities together. We host creators of all kinds from businesses to artists to activists. We've experienced massive growth as people from around the world have moved their events online.
Every month, millions of people attend online events like Q&As, workshops, live shows, webinars, meetups, concerts, summits, and more. Our customers range from big companies like Adobe, IBM, Twilio, and HP to individual creators like MIA, Amanda Palmer, System of a Down, and Jacob Collier.
We strongly believe technology should be used to bring people together. We're empowering people to share their ideas at scale, build communities, and make a living in the process.
We are a profitable, remote-first, and long-term-thinking company. You could say we're a zebra company.
Crowdcast has seen massive growth in the past 18 months, and we're headed for even busier times. We're looking for a fully remote, self-driven, empathetic new teammate to join us as a part-time Customer Success Associate (Monday-Friday; 20 hours a week).
Our team finds deep satisfaction in helping people find solutions to their problems. We educate through a multitude of mediums from emails to recorded video to live video. A high percentage of our customer issues are resolved via email communication, so you're an excellent wordsmith.
Crowdcast is for the curious. We're lifelong learners and knowledge seekers, and so are you. We'll teach you everything you need to know about the Crowdcast product. We’ll need you to solve complex challenges quickly and help others learn in a simple, clear, and concise manner.
You have integrity and are self-motivated. You're always looking for ways to improve our systems for the betterment of the team and our customers. You work closely with your team lead and colleagues to communicate ideas that help move the needle forward.
Things move pretty fast around here, so intentional communication and the ability to grasp ideas easily are necessities. You're constantly pushing yourself to grow and become the most authentic and full expression of yourself.
You want to join a company that directly empowers people while being both profitable and sustainable. You're ready to play a key role in an early team you love working with while building a culture that you're proud to be a part of.
Crowdcast is an equal opportunity employer. We value and celebrate how you identify, who you love, the color of your skin, your age (at heart and on paper), the gods you do or don't believe in, and every other belief and characteristic that makes you uniquely YOU. The more inclusive we are, the better we'll be as a team—and the better we'll be able to create an inclusive product for all.
When applying, please include:
A description of your work history and why you want to join Crowdcast
For example, how you got started, what motivates you, what resonates with you about our mission, etc.
Your LinkedIn, resume, or equivalent.
Do not contact this company in solicitation of any product or service.