Job Details

Do you have great customer service skills? Do you want to work in an energized specialty practice?

We are a well-established Ophthalmology practice in need of a full time professional. If you are energetic, detail-oriented and ambitious, we are looking for you! Our ideal candidate will be an essential part of the patient services team.

The job duties include:

• Providing excellent customer service to our large population of patients and referral sources.
• Handling busy phone system courteously and professionally
• Heavy scheduling and follow-up.
• Insurance verification, eligibility and authorizations.
• Handling a busy check-in and check-out desk. Including registration and follow-up.
• Collecting and posting co-pays, deductibles, and outstanding balances.
• Preparing charts, encounter sheets, or face sheets.
• Work with other departments to ensure accurate and timely workflows are followed and patient care is delivered with a smile.
• Assist with various projects on an ongoing basis.

The ideal candidate must possess:

• Experience in customer service in retail, hospitality, etc.
• Outstanding work ethic and the desire to go the extra mile for our patients and practice.
• Exceptional attention to detail, ability to multi-task, prioritize while maintaining a professional demeanor in a fast past environment.
• Experienced in and understand Health Insurance Plans and coverage (desirable but not required).

Please forward a cover letter and your resume to:

Lashini Samerawickreme, MHA

Practice Administrator

Eye Physicians of the East Bay

80 Grand Ave., Suite 700

Oakland, CA 94612

Office Tel. (510) 893-4318 Ext. 226

Fax (510) 833-7703

Email VIP@eyephysicianseastbay.com