Job Details

Under general supervision of a shift supervisor, the Communications Dispatcher I receives emergency and non-emergency calls from the public, including calls from cellular telephone users requesting services; dispatches emergency police, fire, and other public safety units in a coordinated manner; operates various communications equipment; and performs other related work as required. Incumbents are required to work various shifts associated with a 24-hour, 365-day operation and are required to wear a uniform.The Communications Dispatcher I initially receives on-the-job training in the techniques and methods of radio dispatching involving public safety operations. Incumbents are taugGeneral Knowledge of Main streets and geographical areas of the Cities of Richmond, El Cerrito, San Pablo (including Contra Costa College) and Kensington.Ability to Accurately dispatch public safety units in a coordinated manner;verbally communicate and extract information from callers regarding what they need;use good judgment as to when to act independently and when to refer situations to a supervisor;speak clearly and concisely in English;interpret written instructions, policies, rules and the materials used in#J-18808-Ljbffr