Job Details

Complaint Lab Receiving Clerk Location: Alameda, CA Hours: MondayFriday, 8:00 AM4:30 PM Pay: $19.25 per hourSummary: Role involving receiving, logging, organizing, and routing customer-returned products for investigation. Requires strong attention to detail, basic computer/data-entry skills, and the ability to work hands-on in a quality-controlled environment.Responsibilities:Receive, open, organize, and stage packages containing returned products.Accurately receive and log customer-returned products into the database.Separate and route returned products to the appropriate areas for investigation.Maintain proper storage of retained returns.Ensure all received products are accurately and consistently documented.Follow quality-system procedures and maintain effectiveness of the quality system.Complete additional tasks assigned by management to support lab goals.Work overtime, including daily/weekend hours, when required to meet department goals.Requirements:High School Diploma or equivalent required.Previous receiving, warehouse, inventory, data-entry, or laboratory support experience preferred.Experience in a regulated or quality-controlled environment preferred.Familiarity with medical devices, IVD products, biologics, or applicable quality standards is a plus.Basic computer skills and experience with data-entry systems.Strong attention to detail and accuracy.Ability to organize, sort, and track multiple returned products.Ability to follow written procedures and verbal instructions.Good communication and teamwork skills.Ability to work efficiently in a fast-paced environment and meet deadlines.Dependable attendance and flexibility to work overtime.Ability to perform hands-on receiving activities, including opening packages, moving materials, and staging products.