Job Details

Public Safety DispatcherThe University of California Police Department provides a full range of law enforcement services in support of the academic and public service missions of the University of California, serving a diverse community of more than 43,000 students and 14,000 faculty & staff in the vibrant City of Berkeley, at the heart of the San Francisco Bay Area. In addition to the traditional role of a police department, we also carry out a variety of proactive educational, outreach and crime prevention programs. We pride ourselves in a professional and high-quality delivery of service, which we provide with sensitivity to the unique concerns of the University community.Under general supervision, incumbents receive and relay calls for assistance via telephone, radio, and computer terminal; answer and/or redirect calls for information; establish priority and dispatch emergency calls; monitor, acknowledge, and input computerized alarm data; monitor and respond to video display activity; track and document all related activities; access, report, and update automated criminal records; receive, dispatch, and maintain hard copy records; research and compose reports and communications equipment as required. Incumbents may also handle direct citizen requests and staff mobile and remote communications command posts during special events and emergencies.Minimum qualifications for Public Safety Dispatcher include satisfactory completion of a POST-certified, 120-hour Public Safety Dispatchers' Basic Course within 12 months of the date of hire; undergo a thorough background investigation; an evaluation of oral communication skills; the completion of 12 months' probation; and the completion of a medical examination. Applicants must obtain a passing score on either the POST Written Dispatch test or the CritiCall Dispatch test. Must complete the Public Safety Dispatchers' Basic Course and obtain certification. High school diploma and/or equivalent certification/experience/training.The budgeted hourly range that the University reasonably expects to pay for this position is $41.56 - $55.40. This is a full-time (40 hours/week), career position that is eligible for UC Benefits. This is a non-exempt, biweekly-paid position.