Job Details

TITLE: Airport Operations RepresentativeEMPLOYMENT TYPE: PermanentHourly Pay: $21.09～$35.43LOCATION: San Francisco, CAWorking Hours: 7:30~15:30 five days per week, with two days off.This position follows a rotating shift schedule. The specific days off will be determined based on the team's shift schedule and internal coordination.Working Style: OnsiteJob Title: Airport Operations RepresentativeSummary:Responsible for executing daily passenger service duties such as check-in, gate, arrivalsresponding to passenger inquiries, and resolving issues and complaints at San Francisco Airport.Key Duties:● Checks-in passengers by checking baggage, verifying and clearing traveldocuments, and processing excess baggage charges using company's internal system● Performs departure gate duties such as crew escort, gate announcements, seatupgrade to ensure smooth boarding process● Performs travel assistance duties by escorting passengers, including minors, forarrival and departure● Welcomes arriving passengers at the gate and assists them with immigration andcustom as needed● Performs flight preparation (flight information), verifying special casesRequired Knowledge, Skills & Abilities:● Communication & Writing○ Excellent business writing skills and proficiency in both English and Japanese● Collaboration & Independence○ Ability to work independently and collaborate effectively with others● Technical Skills○ Proficiency in computer skills, specifically Google Workspace○ Amadeus Altea (Not Mandatory)● Compliance/Licensing○ Must be able to obtain airport badge with US Customs ClearanceEducation & Experience:● High School Diploma#J-18808-Ljbffr