USA Government Jobs - - Responsibilities: Perform front desk duties, answer telephones, greet patients, relay messages to appropriate staff, and provide information to patients.; Schedule, reschedule, and coordinate patient appointments and follow-up visits according to VHA scheduling guidelines.; Process patient information and documents, including entering or verifying data in electronic health records and scheduling systems.; Advise clinical staff on VA regulations, policies, and procedures related to patient care administration.; Coordinate administrative functions related to patient transfers within VA facilities or to external facilities as needed.