Job Details

Workplace Service Coordinator

Location: San Francisco, CA 94105 (100% on-site, 40-50 hours per week)

Duration: 3 months (temporary help - possible extension)

Must be on-site September 13-20, 2024

Must have skills: customer service, multitasking, agility to switch tasks quickly and efficiently, gsuite

Teachable skills: Salesforce app

Looking for:

• Energetic and very flexible with their schedule given it can change with little notice and multiple times per day.
• Need to have excellent organizational skills and great customer service.
• Need to be comfortable with navigating downtime and must possess basic technical skills (own and be able to use a smartphone).
• Must be a true team player. Someone who wants to be supportive of the team and wants to succeed as a team.

Description:

• The Workplace Ambassador will report to the Supervisor Workplace Services. The Workplace Ambassador, Front Desk is a constant resource for our employees and makes the first direct impression on SFDC customers.
• This position requires a high level of customer service.
• Work with and get direction from Supervisor Workplace Services to maintain and provide excellent customer service and support to the office
• Assist internal customers (employees) with all REWS related items
• Greet and direct guests in a timely and professional manner, assign temporary badges as required
• Complete a daily check of temporary access cards. Ensure all cards are accounted for and returned daily; Maintain an electronic list of access cards assigned to staff, providing lost or damaged access card numbers to the security team for cancellation
• Respond to and follow up on all incoming emails and instant messages in a timely and efficient manner
• Sign for and receive FedEx/UPS/Courier packages; notify the mail team
• Assist with overall maintenance of the organization, communicate any and all maintenance issues with building management in a timely and efficient manner
• Help with event support.

Required Skills/Experience:

• Excellent interpersonal communication skills
• Experience in hospitality preferred
• Proficient at using the Microsoft Office Suite and Google Apps
• Must be willing/able to learn and use our internal Salesforce.com software application
• Ability to take direction and follow oral and written instructions.
• Good writing, analytical, and problem-solving skills.