Job Details

Parts Support Specialist

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

At Mercedes-Benz of Marin, we operate at the highest standard of the luxury automotive industry. That standard doesn't start on the showroom floor -- it starts in the parts department. The Parts Support Specialist is a critical member of the team that keeps our service operation running accurately, efficiently, and on time.

What You'll Do

• Receive, count, weigh, and verify all incoming parts inventory against purchase orders, packing slips, and bills of lading -- documenting any shortages, overages, or transit damage with precision
• Process outbound shipments accurately -- generating shipping labels, utilizing postage meters, and navigating carrier software including UPS, FedEx, DHL, and freight companies
• Coordinate professionally with freight carriers, delivery drivers, and external parts suppliers -- representing Mercedes-Benz of Marin with a polished, professional demeanor
• Stock, organize, and maintain parts inventory to ensure accurate storage and fast retrieval for the service team
• Safely operate material handling equipment including pallet jacks to move and stage incoming and outgoing shipments
• Identify and communicate basic automotive components -- supporting accurate parts matching and minimizing order errors
• Maintain a clean, organized, and safe receiving area that reflects the operational standards of a premier luxury dealership
• Support the parts team with additional logistics and administrative tasks as needed

What We're Looking For

• High school diploma or equivalent required
• 1 to 3 years of shipping and receiving or warehouse operations experience strongly preferred
• Previous experience in an automotive parts department or dealership setting a strong plus
• Familiarity with basic automotive components -- you know the difference between a rotor and a caliper
• Hands-on experience with carrier software -- UPS, FedEx, DHL, and freight platforms
• Proficient with basic computer programs and dealership management or inventory systems
• Forklift certification preferred -- or willingness to obtain
• Physically capable of standing and walking on hard warehouse floors for extended periods and frequently lifting and moving bulky automotive components weighing 50 to 70 pounds
• Valid driver's license with a clean driving record
• Professional, reliable, and detail-oriented -- accuracy in this role directly impacts the service department and the guest experience

What We Offer

• $20.00 - $25.00 per hour
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• On-the-job training and support
• Clear path for growth within the parts department and broader Swickard organization
• Employee vehicle purchase and service discounts
• A stable, team-oriented work environment at one of the most respected luxury dealerships in the Bay Area

Why Mercedes-Benz of Marin

• An award-winning, high-volume Mercedes-Benz store with a loyal, high-net-worth guest base -- the parts operation here is busy, well-resourced, and consequential
• Marin County is one of the most prestigious markets in the Bay Area -- the standard is high, and the team takes pride in meeting it
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• A role where accuracy and reliability are genuinely valued -- what you do every day directly supports the service team and the guest experience
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- shape how we treat our team members just as much as our guests
• A supportive team environment where you'll be set up to succeed and recognized when you deliver

Mercedes-Benz of Marin is a high-volume, award-winning store that depends on a tight, accurate parts operation to deliver the guest experience this brand demands. The Parts Support Specialist isn't a background role -- it's a foundational one. When you do this job well, the whole service department moves better.

If you're reliable, detail-driven, and ready to be part of a team that holds itself to a high standard -- we'd like to meet you.

Swickard Auto Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.