Job Details

At Chick-fil-A, the Dining Room is more than just a place to eat-it's where genuine hospitality comes to life.As a Dining Room Host/Hostess, you will play a key role in creating a clean, comfortable, and welcoming environment where every guest feels cared for. This position is responsible for delivering remarkable guest experiences by combining attentive hospitality with a strong commitment to cleanliness and detail. This role is ideal for someone who takes pride in serving others, enjoys staying active, and notices the small things that make a big difference.Key Responsibilities:Guest Experience & Hospitality* Create a warm and welcoming environment by greeting and engaging with guests in a genuine way* Proactively check on guests to ensure their needs are met and their experience is exceptional* Anticipate guest needs by offering refills, clearing trays, and providing additional items before being asked* Respond to guest questions or concerns with care, urgency, and professionalism* Represent Chick-fil-A's commitment to "second-mile service" in every interactionDining Room Care & Cleanliness* Maintain a spotless dining room by cleaning and sanitizing tables, chairs, booths, and high-touch surfaces* Quickly clear, clean, and reset tables to keep seating readily available for guests* Routinely monitor and maintain restrooms to ensure cleanliness, organization, and proper stocking* Manage trash and recycling to keep all areas neat and presentable* Uphold all food safety and sanitation standards with consistency and attention to detailTeam Support & Attention to Detail* Continuously observe the dining room to identify opportunities to serve guests or improve cleanliness* Work with a sense of urgency while maintaining a positive and calm demeanor* Support team members as needed to ensure smooth restaurant operations* Take initiative to go above and beyond in both service and presentationQualifications:* Passion for serving others and creating positive guest experiences* Strong attention to cleanliness and detail* Friendly, outgoing, and approachable personality* Ability to multitask and stay focused in a fast-paced environment* Dependable and team-orientedWhat Success Looks Like:* Guests consistently experience a clean, comfortable, and inviting dining environment* Guests feel genuinely welcomed and cared for during their visit* The dining room operates smoothly, with minimal wait time for clean tables* Cleanliness and hospitality standards are upheld at all times* You actively contribute to a culture of hospitality, teamwork, and excellenceThis role goes beyond cleaning-it is about creating a memorable dining experience through attentiveness, warmth, and pride in maintaining a space where guests feel valued and comfortable. Every detail matters, and every interaction is an opportunity to serve.Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.