Allied Universal - - Responsibilities: Provide customer service to guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities throughout the hotel location.; Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts and/or local emergency services when needed.; Conduct regular and random patrols of guest areas, lobbies, corridors, parking areas, and the exterior perimeter to help identify unusual activity and/or security-related concerns.; Monitor entrances, exits, and other assigned areas to help control access, provide directions, and support a professional and welcoming environment for guests and visitors.; Assist with security-related requests such as reporting maintenance-related issues, observing restricted areas, and supporting hotel staff during high-traffic periods, special events, and/or after-hours activity.