Job Details

Salesforce Administrator

We are seeking a proactive and business-focused Salesforce Administrator to join our Sales Operations team. This role will be responsible for optimizing and enhancing our Salesforce platform to improve sales efficiency, streamline business processes, and support cross-functional collaboration across the organization.

The ideal candidate will be based in Fremont, CA and would partner closely with Sales, Product, Supply Chain, Finance, Project Engineering, Business Systems, and Salesforce Development teams to understand business needs, identify process improvements, and implement scalable Salesforce solutions that drive operational excellence and enable revenue growth.

Key Responsibilities

Serve as the primary administrator for the Salesforce platform, supporting day-to-day system operations, user support, configuration, and platform enhancements

Partner with Sales Operations leadership and Sales teams to improve workflows, automation, reporting, forecasting, pipeline visibility, and overall sales efficiency

Collaborate cross-functionally with Product, Supply Chain, Finance, Project Engineering, Business Systems, and Salesforce Developers to gather business requirements and implement scalable CRM solutions aligned with operational processes

Design, configure, and maintain Salesforce objects, fields, page layouts, validation rules, flows, dashboards, and reports

Develop reporting and dashboard solutions that support sales performance tracking, forecasting accuracy, and operational decision-making

Maintain data integrity, governance standards, and system reliability across Salesforce and integrated business systems

Support and coordinate Salesforce integrations, system enhancements, testing, release deployments, and change management activities

Manage user onboarding, permissions, profiles, roles, training documentation, and end-user support

Evaluate and recommend new Salesforce capabilities, best practices, and process improvements to continuously optimize the platform

Qualifications

Preferred experience:

Bachelor's degree with 5 years' experience or

Master's degree with 3 years' experience or

PhD without experience or equivalent work experience

Salesforce Administrator Certification preferred

Strong understanding of Sales Cloud and sales process optimization

Experience in supporting Sales Operations, CRM strategy, or commercial operations teams

Proficiency with Salesforce Lightning, Flow Builder, Reports, Dashboards, and automation tools

Working knowledge of Apex code and Salesforce development concepts

Experience working with REST APIs, integrations, and connected business systems in a Salesforce environment

Experience working with cross-functional business stakeholders and translating operational requirements into technical solutions

Ability to effectively collaborate with technical teams including Salesforce Developers and Business Systems professionals

Strong analytical, organizational, and problem-solving skills

Excellent communication skills with the ability to work effectively across technical and non-technical teams

Experience with Salesforce integrations and data management tools is a plus

Preferred Skills

Experience supporting complex sales cycles, project-based businesses, or manufacturing/engineering organizations

Familiarity with ERP or CPQ system integrations

Knowledge of forecasting, pipeline management, and sales analytics

Understanding of Agile or continuous improvement methodologies

Basic knowledge of SOQL, APIs, or declarative development tools

What Success Looks Like

Improved Salesforce usability and adoption across Sales teams

Increased efficiency in sales and operational workflows

Created better visibility into pipeline, forecasting, and project execution data

Strong cross-functional alignment between Sales and operational departments

Effective partnership between Sales Operations, Business Systems, and Salesforce Development teams

Reliable, scalable CRM processes that support company growth