Job Details

Operations Team Member

Greenlite builds AI agents for financial crime teams. Fintechs and banks use Greenlite agents to automate workflows like suspicious activity investigations, entity due diligence and regulatory reporting. We're backed by Greylock and already have large banks and public companies using us in production every day. We're amongst the fastest growing enterprise AI companies in the world and we're looking for people who want to help us move even faster.

The Role

We're seeking the founding member of our Operations team to build and scale our internal systems and processes as we grow. This role combines driving operations processes with strategic involvement across our go-to-market, product, and deployment functions. You'll have the opportunity to create structure and efficiency in a fast-moving environment while helping shape how we operate at scale.

What You'll Do

• Design and implement scalable processes across GTM, product, and deployment teams
• Own our finance operations including accounts payable/receivable, expense management, and billing procedures
• Build and optimize our internal tools and systems stack
• Manage vendor relationships and contract negotiations
• Drive efficiency in our recruitment process from sourcing to onboarding
• Oversee office operations, including facilities, IT infrastructure, and team events
• Support HR operations including payroll, benefits administration, and employee experience
• Identify and execute on opportunities to improve cross-functional collaboration
• Create documentation and playbooks for key operational processes

What We Value

• Systems thinkers who can identify inefficiencies and implement scalable solutions
• Self-starters who thrive on bringing order to chaos
• Strong project management skills with ability to drive multiple initiatives simultaneously
• Data-driven approach to measuring operational effectiveness
• Excellence in cross-functional communication and stakeholder management
• Proactive problem-solvers who anticipate needs before they arise

Requirements

• 2+ years of operations experience, preferably in a high-growth startup
• Track record of building and implementing operational systems from scratch
• Experience with operational tools and systems (HRIS, expense management, project management software)
• Strong analytical skills and comfort working with data
• Excellence in process documentation and knowledge management
• Proven ability to manage multiple stakeholders and competing priorities
• Bachelor's degree or equivalent experience

Benefits

• Comprehensive Medical, Dental and Vision packages
• 401K plans with matching
• $100 a month in commuter benefits
• Flexible Savings Accounts
• Top-of-the-line laptop and desk equipment