Job Details

CAFE CLERK

Full Time

Location: 920 Heinz Ave

Purpose: To provide prompt, friendly, helpful well-informed service to customers and assist in operations of the Cafe to help meet department goals.

Status: Reports to Café Supervisor and Food Service Manager

Responsibilities:

Customer Service

• Fill customer orders in prompt, friendly, courteous manner.
• Report customer suggestions, comments and complaints to Café supervisor.
• Stock Cafe cases and displays fully to give feeling of abundance. Ensure freshness by rotating, keeping batches separate by date.
• Ensure all items are appropriately priced and signed.
• Keep menu boards up to date. Ensure that pricing is correct.
• Assist customers with questions and special orders.

• Pull short-date items and properly account for before disposal.
• Maintain Café cases, displays, and prep and storage areas in sanitary and orderly condition, following established procedures. Clean up spills.
• Follow food safety and sanitation regulations maintaining correct temperatures cooking, cooling and storing according to CURFFL and HACCP.
• Alert Café supervisor to low inventories and out-of-stocks of Café products and supplies.
• Use department equipment safely and as intended. Advise Food Service Manager of equipment repair needs.
• Carry out established opening and closing procedures.
• Follow established guidelines when using knives.

• Following specification of Café supervisor, prepare items as assigned.
• Maintain proper storage and labeling procedures.
• Pull pre-made productions from the kitchen and stock in Kitchen cases as assigned.

• Education/Training: High school diploma or GED preferred.
• Licenses/Certifications: Food
• Experience: Food and customer service experience desired.
• Knowledge/Skills:
  
  • Basic math skills required
  • Familiarity with natural foods, nutrition and food sensitives.
  • Understanding of written and spoken English
  • Manual dexterity with hazardous equipment.
  • Handle multiple demands in a fast-paced environment.
• Other:
  
  • Must be 18 years old of age to operate equipment
  • Able to stand for extended periods of time.
  • Willingness to work with meat
  • Willingness to work with sanitizers and cleaners.

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance