Job Details

About the Role

ReLISTO is seeking a skilled and hands-on Project Manager to lead a six-month stabilization initiative across two Single Room Occupancy (SRO) properties in San Francisco. This is an ideal role for an experienced operator—someone with at least 3 years of project management experience who thrives in complex environments, earns trust on the ground, and builds systems that drive lasting results. You'll be responsible for conducting on-site discovery, engaging stakeholders, designing operational frameworks, and implementing improvements in partnership with staff and vendors.

Key Responsibilities

Operational Stabilization

• Conduct a respectful, comprehensive assessment of staffing, building conditions, safety, compliance, pest activity, and daily operations
• Develop and deliver a clear Stabilization Plan with defined priorities, timelines, risk assessments, and actionable recommendations

Systems & SOP Development

• Create concise, practical Standard Operating Procedures (SOPs) for cleaning, unit turnover, maintenance, inspections, guest interactions, and rule enforcement
• Define staff roles and responsibilities to promote clarity, accountability, and consistency
• Design user-friendly training materials tailored to on-site staff needs

Integrated Pest Management (IPM)

• Lead the implementation of a measurable IPM program using a structured Assess → Monitor → Plan → Treat → Evaluate → Prevent approach
• Coordinate with vendors, document progress, and continuously refine the strategy based on results

Security & Access Control

• Establish and support consistent, fair rule enforcement and guest behavior workflows
• Take administrative ownership of access control systems (fobs, cameras, entry protocols)

Preventive Maintenance

• Develop preventive maintenance plans for plumbing, electrical, mechanical, and life-safety systems
• Identify major failure risks and implement mitigation strategies proactively

Staff Training & Performance Management

• Train on-site teams on all newly implemented procedures and systems
• Monitor performance, provide feedback, and elevate concerns where appropriate

Compliance (SRO & Regulatory)

• Manage SRO-specific compliance requirements including documentation, inspections, signage, and reporting
• Maintain up-to-date compliance binders and centralized communication boards

Budget & Risk Management

• Operate within a defined budget, supporting financial modeling and allowable charge frameworks
• Maintain a Risk Register and track mitigation strategies through resolution

What We're Offering

• Direct Authority to Execute: You'll have the backing of ownership and ReLISTO leadership to implement solutions—not just make recommendations.
• Purpose-Driven Work: This role is designed for those who want to be on the ground, solve real problems, and leave a measurable impact on properties, staff, and residents.
• Competitive Compensation: Aligned with the level of experience and responsibility required.
• Portfolio-Defining Experience: Gain documented outcomes, verifiable impact, and a robust operational success story in a complex housing environment.

Have your cover letter, resume & LinkedIn profile ready when applying.