Job Details

Sr. Technical Program Manager

The Sr. Technical Program Manager will support Investments in advancing a portfolio of key digital initiatives related to artificial intelligence, cybersecurity, and technology risk management. This position will work on-site (hybrid) at the headquarters in Oakland a minimum of 2/3 days per week as per current company Policy, subject to change.

Key Responsibilities:

• Lead planning, coordination, and tracking of Investments digital initiatives.
• Facilitate discussions across technical, operational, and executive stakeholders.
• Develop charters, roadmaps, business cases, and progress reports.
• Lead assessments of technology which would benefit a dynamic investments group.
• Coordinate with systemwide partners and external vendors.
• Identify risks, dependencies, and mitigation strategies.
• Establish repeatable program governance processes.
• Electively escalate bottlenecks and delegate responsibilities to the appropriate responsible parties.
• Develop and manage program budgets, track expenditures, and ensure optimal resource allocation.
• Define program success metrics, KPIs, and performance dashboards to track progress and demonstrate value.
• Develop and execute stakeholder communication plans, ensuring transparent and timely updates to all levels.
• Lead change management activities, including user adoption strategies, training programs, and organizational readiness assessments.
• Conduct post-implementation reviews and capture lessons learned to drive continuous improvement.

Required Qualifications:

• 7-10 years of program management experience, preferably in technology, AI/ML, cybersecurity.
• Proven ability to manage large, dynamic, cross-functional programs and projects.
• Recent experience 3 - 4 years, as a Program Manager working on AI/ML adoption, spearheading the direction of AI/ML integrations into the Program environment of the investment teams.
• Program management experience in financial services environments.
• Knowledge of investment management operations, fiduciary responsibilities, and financial services regulatory requirements.
• Strong communication, relationship management and follow-up skills and ability to communicate clearly and consistently across cross-functional teams.
• Ability to translate complex technical concepts to senior leadership and non-technical stakeholders, including executive briefings, roadmaps, and status updates.
• Experience managing data, and cybersecurity programs and projects. AI experience a plus.
• Understanding of program, project, governance, and security frameworks.
• Familiarity with cloud and security vendor ecosystems.
• Strong analytical and vendor evaluation skills.
• Ability to successfully navigate through ambiguity and assist Investments leadership with prioritization of initiatives.
• Demonstrated accountability and ownership in driving complex initiatives to completion with measurable outcomes.
• Experience with change management methodologies and driving organizational adoption of innovative technologies and processes.
• Track record of driving new processes and work streams to completion.