Job Details

ServiceNow Alliance Partner Manager - Small Business Segment, North America

  2026-05-04     Vonage     San Francisco,CA  
Description:

Salesforce Alliance Partner Manager - Small Business Segment, North AmericaJoin Vonage and help us innovate cloud communications for businesses worldwide!Vonage Sales MissionAt Vonage , we're redefining how businesses communicate in today's fast-moving digital, cloud, and real-time world. Our Sales team is high‑energy, customer‑focused, and relentlessly innovative – committed to delivering cutting‑edge UCaaS, CCaaS, and AI‑powered solutions.Why This Role MattersThe Salesforce Alliances team is a key growth engine for Vonage – driving pipeline and revenue by aligning our business with Salesforce and its extended ecosystem. This role is perfect for someone who thrives on relationship‑building, strategic partnerships, and go‑to‑market execution.Your Key ResponsibilitiesDrive Salesforce Small Business Segment referral businessBuild, nurture, and manage relationships with Salesforce Small Business teamsAlign Vonage's sales reps with their Salesforce counterparts to generate pipeline and close opportunitiesOwn executive alignment and sales engagement – position Vonage as Salesforce's top communication partner.Plan and lead joint field events with Salesforce (both partner‑facing and customer‑facing).Collaborate cross‑functionally within Vonage to maintain momentum on partner strategy and joint outcomes , coordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholders, and drive execution of regional go‑to‑market strategies with Salesforce and other alliance partners.Deliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updates, represent Vonage at industry events , promote our brand and ecosystem value, manage technical and business escalations to maintain partner success and deal velocity, execute against established revenue, activity, and relationship goals , and support ongoing optimization of alliance processes to enhance partner program impact.Who You AreA relationship‑driven professional who thrives in a partner‑centric ecosystemExperienced in working with alliances, channel sales, or ecosystem partnershipsStrategic and detail‑oriented with a passion for joint value creation and partner enablementCapable of influencing cross‑functional teams and engaging with executive‑level stakeholdersAn excellent communicator – able to tailor messages to various audiences and formatsComfortable analyzing complex data and solving problems with a collaborative mindsetExperience within the Salesforce ecosystem is a plusWhat You'll BringBachelor's degree in Sales, Marketing, Business, or a related fieldProven experience in Alliance Partner Management or Partner SalesStrong track record of recruiting, onboarding, and enabling partnersPrior experience or familiarity with the Salesforce ecosystem is a mustPrior direct sales experience is a huge plusA desire to succeed and a “get‑it‑done” attitudeHow You'll BenefitCompetitive base salary + performance‑based incentivesFully remote flexibilityDynamic, inclusive, and supportive team cultureCareer advancement opportunities with a clear growth pathComprehensive health, dental, and vision benefitsUnlimited discretionary PTO and tuition reimbursementOpportunities to work on industry‑defining technologies and partnershipsThere's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice .Who We AreVonage is a global cloud communications leader. And your talent will further help brands – such as Airbnb, Viber, WhatsApp, and Snapchat – accelerate their digital transformation through our fully programmable‑based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.#J-18808-Ljbffr


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