Job Details

Senior Product Manager – North America

Join Plotline as our Senior Product Manager for North America and help drive the next wave of app personalization and customer success as we expand internationally. As a core member of our North American team, you will shape our regional product strategy and execution, working cross-functionally to turn customer insights into impactful platform innovations that fuel growth and build deeper partner relationships.

About Plotline

• Expanding into North America as a key growth market
• Powering leading apps such as Step, mFour, and others
• Recognized as a proven, enterprise-grade platform for app personalization
• Opportunity to help define and shape the North America product strategy and roadmap

About This Role

The Senior Product Manager – North America will inform the regional product direction and foster seamless collaboration between customer-facing teams and product/engineering to address the unique needs of enterprise clients. You'll gather market intelligence, guide feature development, and work closely with leadership to achieve business objectives. Your vision and execution will play a critical role in Plotline's rapid scaling in a dynamic, tech-forward market.

Key Responsibilities

Product Strategy & Vision

• Develop and advocate for Plotline's product vision for North America in alignment with global strategy
• Identify and prioritize market opportunities, feature enhancements, and integrations based on evolving customer needs
• Support competitive analysis and product differentiation in the region

Go-to-Market Leadership

• Collaborate with sales, customer success, and marketing to ensure product launch excellence and successful customer adoption
• Help define value propositions and create materials for sales enablement
• Build relationships with strategic customers and partners to inform platform direction

Product Development & Execution

• Drive product requirements from discovery through delivery in collaboration with engineering
• Support the establishment and communication of a regional product roadmap that addresses complex enterprise and mid-market use cases
• Implement feedback loops with customers and internal teams to continuously improve the product

Team Collaboration

• Contribute to attracting and developing top product talent as the team grows
• Foster a data-driven, customer-centric culture within the North American product org

Requirements

Professional Experience

• 5+ years of product management experience in SaaS, enterprise software, or a related tech environment
• Experience supporting or scaling regional product teams, preferably with North America focus
• Track record of shipping successful products or platform features for enterprise customers

Core Competencies

• Visionary: Can shape and communicate an inspiring product vision grounded in customer insights
• Technical Proficiency: Familiarity with APIs, SDKs, cloud architectures, and translating business needs into platform solutions
• Market Acumen: Deep understanding of North American enterprise and app markets
• Cross-Functional Collaboration: Skilled at leading across sales, engineering, and customer success
• Analytical Mindset: Data-driven, highly organized, and comfortable making decisions in ambiguous environments
• Customer Focus: Passionate about understanding and solving real-world user problems

Why Plotline?

• Direct ownership of product outcomes in a high-growth region
• Opportunity to collaborate with progressive, cross-functional leaders globally
• Influence best practices, market positioning, and product innovation for North American clients
• Be a foundational team member shaping Plotline's future in a rapidly expanding market

Ready to Shape Product Innovation in North America?

If you're passionate about building impactful products and want to play a key role in a high-impact team in a strategic region, we'd love to hear from you.