Job Details

Service Advisor Manager

Midas seeks a seasoned Service Advisor Manager to oversee business operations, promote customer satisfaction, drive growth initiatives, and maximize sales through upselling. The ideal candidate should have at least 3 years of automotive repair experience, supervisory/management experience, and exceptional interpersonal skills. The Service Advisor Manager will manage employees, inventory, environmental compliance, and safety regulations and maintain high-quality standards with customer service. The ideal candidate should have an entrepreneurial spirit and a proven track record in achieving business objectives and upselling sales.

As a Midas - Service Advisor Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting with customers
• Following up with customers, services requested, estimated completion times, etc
• Oversee inspections, make recommendations, create repair orders, and source parts
• Oversee all sales, accounting, and clerical functions from Service Advisors
• Maintain inventory counts and responsibility for any inventory management
• Employee's payroll; record keeping of hours and scheduling

A minimum of 2-3 years of retail or service manager experience

General Automotive knowledge and a willingness to learn

Excellent customer service and vendor communication

Strong POS Computer and Technology skills

Leadership Capability and Team Building Skills

Ability to work a flexible retail schedule including weekends, evenings and holidays

In addition to the Responsibilities and Qualifications listed above, Midas is offering a Competitive Base Salary for this position. Other benefits include opportunities for career advancement, ongoing training, and comprehensive benefit packages that include PTO. As a member of the Midas team, you will have access to a supportive and collaborative work environment where you can grow your skills and build your career. Compensation: $22.00 - $25.00 per hour