Job Details

Medical Billing Collections Specialist

Location: San Francisco, CA

Join to apply for the Medical Billing Collections Specialist role at San Francisco Campus for Jewish Living.

The San Francisco Campus for Jewish Living (SFCJL) is a center of excellence in providing a continuum of care in the Excelsior neighborhood on a nine‑acre campus. It includes the Frank Residences, offering luxurious assisted living and memory care services; the Jewish Home and Rehabilitation Center, featuring long‑term skilled nursing, short‑term rehabilitation, and an acute psychiatric unit specialized in mental healthcare for older adults over age 55; and the Jewish Home and Senior Living Foundation.

Position Summary

The Medical Billing and Collections Specialist is responsible for the timely billing and collections of all assigned payers. This includes the monthly billing of all accounts from the previous month, follow‑up to ensure receipts by payers, resolving outstanding balances with payers, filing of co‑insurance accounts, tracking of cash collected, and documenting all activities in appropriate systems.

Essential Job Duties

• Generate timely billing for assigned payers.
• Ensure claims are received and processed by payers.
• Review A/R balances to ensure timely and accurate payments.
• Maintain current and accurate computer data, including documentation of all accounts activity in A/R systems.
• Bill all co‑insurance accounts per payer‑specific guidelines.
• Complete cash logs as required.
• Review and understand correspondence from third‑party payers including remittance advices, Explanation of Benefits, denial letters, etc.
• Adhere to all established goals and explain variances to goals.
• Attend meetings and in‑service training sessions as appropriate.
• Prepare and submit reports on billing and accounts receivable as required.
• Maintain compliance with all state, federal, and government agencies.
• Demonstrate respect and compassion in every interaction.
• Conduct oneself with the highest integrity in every interaction.
• Comply with all safety policies, practices and procedures.
• Participate in proactive team efforts to achieve departmental and company goals.
• Provide leadership to others through example and sharing knowledge/skill.
• Strong attention to detail.
• Hard‑working, organized, and a desire to work within a team environment.
• Communicate in a clear, friendly, professional and proactive manner.
• Perform all other business‑related duties as assigned.

Qualifications

• A minimum of three (3) years experience in accounts receivable and collections in a healthcare setting.
• Experience with professional, hospital, inpatient and outpatient skilled nursing facility billing.
• High school diploma or equivalent; BA in Accounting or Business preferred.
• Knowledge of and demonstrated skill with pertinent billing software.
• Experience with Excel and Microsoft Word.
• Ability to multi‑task, follow through, and meet deadlines.
• Ability to work in a fast‑paced, multi‑entity environment.
• Ability to work productively with a diverse group of people.
• Knowledge of billing and collection practices and techniques.
• Ability to communicate effectively with patients, residents, family members, and at all levels of the organization.

Why Work at the San Francisco Campus for Jewish Living

• Competitive hourly pay: $27.00–$35.00, based on experience.
• Mission‑driven nonprofit serving older adults for over 150 years.
• Comprehensive continuum of care on a nine‑acre San Francisco campus.
• Collaborative, values‑based workplace grounded in dignity, compassion, and community.

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