Job Details

A company is looking for an Existing Patient Care Navigator.Key ResponsibilitiesEnsure documentation, authorization, and payor requirements for continued treatment are metCommunicate proactively with patients and internal teams to support continuity of careMonitor ongoing patient needs and address issues to prevent delays or disruptions in careRequired QualificationsExperience with electronic health records (EHRs) and customer relationship management (CRM) toolsAbility to work effectively across multiple systems and learn new platforms as neededExperience in managing patient care workflows, including authorizations and scheduling changesProven ability to manage high-volume interactions and maintain quality of workDemonstrated ownership and follow-through on tasks and issues