Allied Universal - - Responsibilities: Provide customer service to guests, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or appropriate emergency response activities within a hotel and resort setting.; Conduct regular and random patrols throughout guest areas, lobbies, hallways, parking areas, and perimeter locations to deter unwanted activity and report unusual conditions.; Monitor access points, observe activity across the location, and assist with directing guests and visitors while following post orders and established protocols.; Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts as needed.; Support hospitality operations by addressing routine security-related matters, providing a visible presence, and assisting with incident response and/or de-escalation when appropriate.