Job Details

Logistics Analyst Job Summary We are a fast-growing technology (hardware/software) company seeking a Supply Chain Analyst to support expanding DTC, commercial, and retail operations. This hybrid roles (San Francisco–based, 2 days onsite) is critical to managing inbound/outbound shipping, controlling inventory levels, managing vendors, supporting cycle counts and more. Key Responsibilities Monitor daily order fulfillment across DTC and retail channels, ensuring SLA adherence Manage and resolve order exceptions (EDI errors, routing issues, shipment discrepancies, chargebacks) Partner with 3PLs and transportation providers to resolve delivery and execution issues Maintain accurate shipping and fulfillment records across ERP, WMS, and related systems Conduct root cause analyses and recommend corrective actions for recurring issues Maintain inventory accuracy across North American warehouses and manage transfer orders Support S&OP reporting, KPI tracking (OTIF, fill rates, delivery performance), and operational dashboards Support accurate cycle counts of inventory accross multiple warehouses Qualifications 2+ years of hands-on logistics experience in order management and fulfillment Experience resolving order-level issues in ERP (NetSuite), WMS, and/or EDI systems Strong understanding of retail routing guides, compliance, and omnichannel logistics Detail-oriented, proactive problem-solver comfortable in a fast-paced environment Strong communication and cross-functional collaboration skills Global logistics and import/export experience a plus Work Arrangement Hybrid role based in San Francisco (2 days on-site per week) Equal Opportunity Statement The company is an equal opportunity employer and provides reasonable accommodations during the recruiting process. Employment Type: Contract Years Experience: 1 - 3 years Salary: $45 - $60 Hourly Bonus/Commission: No