Job Details

We are seeking a highly technical Technical Analyst to support mobile application monitoring, analytics, and platform engineering initiatives. This role sits at the intersection of native mobile development, observability, and automation, and will play a key role in scaling monitoring capabilities across a large enterprise environment.

This individual will act as a subject matter expert for mobile applications, while contributing to tooling, integrations, and automation to improve operational efficiency and visibility.

Key Responsibilities

Mobile Application Support

• Serve as a technical resource for iOS and Android applications
• Support SDK integrations and provide implementation guidance
• Partner with engineering teams to troubleshoot issues and analyze app behavior
• Assist with event tracking, validation, and data capture
• Support onboarding and ensure application stability and performance
• Contribute to incident analysis using monitoring tools

Engineering, Automation & Tooling

• Build automation scripts and internal tools to reduce manual effort
• Develop and maintain API integrations across systems
• Support dashboard development for application performance visibility
• Enable self-service capabilities through tooling and automation

Platform Implementation

• Support rollout of monitoring solutions across applications
• Assist with JavaScript tagging and front-end implementations
• Work across native, web, and hybrid environments

Innovation & Improvement

• Contribute to prototyping and new solution development
• Leverage AI-assisted tools to improve workflows
• Collaborate to enhance team capabilities

Required Qualifications

• 3–5 years in mobile development or platform engineering
• Experience with iOS (Swift/SwiftUI) or Android (Kotlin)
• Strong understanding of mobile architecture, SDK integrations, and performance troubleshooting
• Experience with scripting/automation (Python, shell)
• Experience with REST APIs, JSON, and data handling
• Strong troubleshooting and communication skills

Preferred

• Experience with monitoring/analytics tools
• Familiarity with dashboards and visualization tools
• Exposure to hybrid mobile apps
• Experience in enterprise or regulated environments
• Familiarity with CI/CD and developer workflows