Job Details

Digital Marketing Communications Director

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

The Opportunity

We are seeking an experienced Digital Marketing Communications Director to manage a high-performing team and drive global digital marketing content strategy across our digital marketing channels. This role combines hands-on leadership with strong digital marketing expertise to ensure cohesive, compelling, and measurable communications that support business goals. He/she will also disseminate and champion best practices and optimization of digital marketing strategies and tactics as tools evolve, particularly gen-AI-based tools and platforms.

What You'll Work On

Team Leadership & Talent Development

• Lead, coach, and develop a team of digital marketing communications professionals
• Set clear priorities, provide actionable feedback, and ensure high-quality, on-time delivery of digital marketing content as global baselines
• Foster collaboration, accountability, and continuous skill development across the team
• Partner with resource managers and leadership on capacity planning and hiring needs

Digital Strategy & Planning

• Own the global digital marketing communications content strategy and calendar across priority channels (e.g. web, email, paid media, social, customer relationship and campaign platforms), including digital customer journeys
• Translate business objectives into integrated digital marketing plans and campaign roadmaps
• Ensure messaging and experiences are optimized for audience, channel, and journey stage and are compliant, as applicable
• Champion a data-driven mindset, using performance insights to refine strategy and global baselines
• Serve as a trusted advisor to Commercial teams on digital best practices and performance
• Influence Commercial team execution of digital marketing content to ensure alignment to business and customer needs
• Align digital marketing execution with brand, PR, and other global marketing communications teams

Emerging Tools & GenAI Optimization (Add These Bullets)

• Leverage emerging digital marketing tools, including genAI-based platforms, to optimize content creation, campaign optimization, personalization, and operational efficiency across global markets
• Partner with analytics, marketing technology, and other applicable teams to evaluate, pilot, and scale AI-enabled solutions that enhance speed to market while maintaining brand quality, governance, and compliance
• Champion a test-and-learn approach to automation, AI-assisted insights, and workflow optimization to continuously improve digital performance and team productivity at scale

Performance, Optimization & Governance

• Define success metrics and KPIs for digital marketing efforts
• Establish and maintain best practices, guidelines, and workflows for digital execution
• Utilize a learning mindset for new practices, tools, and platforms within the digital marketing space

Experience You'll Bring

Required Qualifications

• 10+ years of experience in digital marketing, marketing communications, or related fields
• 3+ years of people management or team leadership experience
• Strong expertise across digital channels (web, email, social, paid media, and campaigns) globally
• Exceptional written communication and messaging skills
• Proven ability to balance strategic thinking with hands-on execution

Preferred Qualifications

• Experience leading digital marketing within a matrixed or enterprise organization
• Experience in healthcare and CPG industries
• Experience using analytics and marketing automation platforms
• Experience in digital marketing roles within Commercial function
• Strong familiarity with A/B testing, personalization, and conversion optimization

Leadership & Professional Attributes

• Confident, empathetic people leader and mentor
• Strategic storyteller with a digital-first mindset
• Highly organized, adaptable, and comfortable with ambiguity
• Strong stakeholder presence and decision-making ability
• Ability to influence all levels of leadership

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.