Job Details

A company is looking for an Implementation & Professional Services Partner to lead customer onboarding and go-live delivery for background screening solutions.Key ResponsibilitiesLead end-to-end customer implementations from kickoff through stabilization, primarily for Latin America customersDesign and manage client-centric project plans, including milestones, dependencies, and risksCoordinate cross-functional delivery across various teams and support customer readiness through training and go-live assistanceRequired Qualifications5+ years of experience in implementations, professional services, onboarding, or project managementProven ability to manage multiple concurrent customer-facing implementationsExperience delivering structured implementations using standard project management methodologiesFluency in Spanish, Portuguese, and EnglishComfort with hands-on system configuration, testing, and validation