Job Details

A company is looking for a Developer Support Programmer to join their team and provide support for major AAA titles and backend services.Key ResponsibilitiesAct as the first point of contact for developers' technical questions and help requests regarding DevOps services and pipeline toolsResolve common issues independently and escalate complex issues to appropriate teamsCreate and maintain documentation to assist development teams in working more efficientlyRequired QualificationsMinimum 2 years of experience in technical support, DevOps, or software engineeringHands-on experience with ticketing systems and live service operationsUnderstanding of software development processes and version control systemsFamiliarity with DevOps practices and cloud-based servicesTroubleshooting abilities across diverse tech stacks