Job Details

A company is looking for a Bilingual - Remote Customer Service Agent.Key ResponsibilitiesRespond to incoming calls and provide a customer-focused professional experienceAssist with basic technical problem resolution and submit support tickets as neededDocument all interactions accurately and follow up with customers to ensure issues are resolvedRequired Qualifications, Training, and EducationHigh school diploma or GED required; additional education is a plusExperience in customer service, particularly in high-volume or call-centric environmentsComfort with basic technical problem resolution and system navigationAbility to work independently while aligning with team expectationsWillingness to complete a thorough credential and background verification process