Job Details

A company is looking for a Director of Operations to support the Customer Success Group in a high-growth business segment.Key Responsibilities:Act as the primary liaison and coordinator across cross-functional projects to ensure alignment with organizational goalsDevelop detailed program plans to drive accountability for timely and high-quality executionManage rhythm of business, executive communications, and key global initiativesRequired Qualifications:10+ years of experience managing complex project implementations or leading Agile development teams5+ years in a significant people leadership role managing high-performing teamsProven track record of stakeholder engagement and executive-level communicationStrong critical thinking and analytical skills for driving process improvementsFoundation in the Salesforce platform, ideally with relevant certifications