Allied Universal - - Responsibilities: Provide customer service to guests, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or appropriate emergency response activities within a hotel and resort environment.; Respond to incidents, guest concerns, and critical situations in a calm, professional, and problem-solving manner while documenting relevant details and reporting observations to site leadership.; Conduct regular and random patrols throughout lobbies, hallways, guest access areas, parking areas, and the exterior perimeter to help to deter unwanted activity and/or identify unusual conditions.; Monitor entrances, exits, and high-traffic areas to help to control access, observe visitor activity, and/or support a professional atmosphere for guests and team members.; Assist with handling disturbances, policy violations, and/or after-hours issues by following post orders, communicating with appropriate personnel, and supporting continuity of location operations.