Job Details

Role : ServiceNow FSM (Field Service) Developer

Location: San Francisco, CA

Contract

Only US Citizens or Green Card

• Lead the implementation and configuration of the ServiceNow FSM module

• Build out FSM functionalities including Preventative Maintenance and Calibration automated tasks.

• Ensure workflows and data structures support compliance and effective reporting.

• Design and implement mobile workflows for field technicians and maintenance staff.

• Collaborate with cross-functional teams to deliver a scalable FSM solution and provide training and documentation.

• Experience migrating legacy systems to ServiceNow.

• Strong understanding of compliance frameworks.

• Experience with mobile workflows and field service operations.

• Familiarity with ITIL/ITSM processes and Agile methodologies.

Roles & Responsibilities

• Lead the implementation and configuration of the ServiceNow FSM module

• Build out FSM functionalities including Preventative Maintenance and Calibration automated tasks.

• Ensure workflows and data structures support compliance and effective reporting.

• Design and implement mobile workflows for field technicians and maintenance staff.

• Collaborate with cross-functional teams to deliver a scalable FSM solution and provide training and documentation.

• Experience migrating legacy systems to ServiceNow.

• Strong understanding of compliance frameworks.

• Experience with mobile workflows and field service operations.

• Familiarity with ITIL/ITSM processes and Agile methodologies.

Generic Managerial Skills, If any

Behavioral competency

• Effective communication skills with both non-technical and technical audiences (verbal and written)

• Excellent Interpersonal skills to work with the project team members collaboratively

Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)