Job Details

To have a more in-depth discussion of a position, contact the recruiter listed on the job posting. Put our 40+ years of experience to work for you!Title: Head of Research & MethodologiesLocation: SF or NYC preferred, open to RemoteCompensation: Commensurate with experienceContact: Lindsey Bartlett – lbartlett@smithhanley.comAI-Native Insights Platform | High-Growth StartupWhy Join at This StageThis is a rare opportunity to join a fast-scaling, AI-powered insights platform at a true inflection point . The product is already winning with enterprise customers, insights are spreading virally inside organizations, and research is directly influencing real decisions — not just decks.What's needed now is senior research leadership to define the standard for how insights are delivered, trusted, and scaled in an AI-native world. You won't be inheriting a mature organization with rigid rules. You'll be helping to build the playbook — shaping how research drives product direction, executive decision-making, and long-term customer value.This role offers real ownership, close partnership with founders and product leadership, and the chance to build a core function that directly impacts growth.The RoleThe Head of Research & Methodologies will build and lead the Insights Strategy function, sitting at the intersection of research, product, customer success, and revenue . Insights are not a support function here — they are central to customer retention, expansion, and company momentum.What You'll DoBuild and lead the Insights Strategy function, defining vision, standards, and operating modelEstablish best practices for onboarding, insight delivery, and executive-level storytellingServe as the senior research voice partnering with product, AI, and engineering teamsTranslate customer patterns into product and positioning strategyAct as a trusted, customer-facing research advisor supporting retention, expansion, and escalationsEvolve how qualitative and quantitative insights are synthesized, packaged, and communicatedExperiment with AI-enabled workflows to deliver insights faster and more effectivelyWho You Are10–15+ years across research, insights, strategy, consulting, or analytics-driven rolesProven experience in early-stage or high-growth environmentsDeep, hands-on knowledge of end-to-end qual and quant researchComfortable advising enterprise clients with a commercial mindsetHighly operational, systems-oriented, and quality-drivenThrives in ambiguity and takes full ownership#J-18808-Ljbffr