Job Details

Customer Service Remote Agent Position

  2026-04-20     Global Contact Services     all cities,AK  
Description:

Full-Time And Part-Time Associates Wanted

Global Contact Services (GCS) is a long-term contractor for NYC Transit Authority (NYCTA). GCS provides 24/7/365 customer service for the NYCTA "Access-a-Ride" transportation program.

Currently, GCS is hiring full-time or part-time positions - both experienced and entry level.

The positions are primarily remote. Three days of on-site training are required. There may be times when you are required to report to the office.

Positions are available for workers within a 50-mile radius of 3300 Northern Blvd, Long Island City, NY. This area includes all five boroughs, wider NY and parts of New Jersey.

Qualifications include:

Great communication - clear speaking, focused listening, note taking, data entry, friendly personality

Work ethic Being on-time, following directions, available for overtime, shift bid flexibility

Workplace availability Desktop computer or equivalent, quiet, comfortable space. GCS provides a headset and log-in information. Cybersecurity training is required and offered by GCS during paid training.

Paid training classes are being filled now. Apply today.


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