Allied Universal - - Responsibilities: Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, front desk protocols, and appropriate emergency response activities at a commercial real estate location; Monitor lobby and reception areas, manage access requests, verify visitor information, and communicate with building personnel regarding security-related concerns and/or unusual activity; Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting details and reporting matters according to site procedures; Answer phones, greet arriving guests, provide directions, and support daily front desk operations while helping to deter unauthorized access through attentive presence and professional interaction