Job Details

Strategy & Operations Analyst

Location: San Francisco, CA

Compensation: $150K–$200K + Competitive Equity

Work Policy: 5 days/week in-office, SF

Keywords: KPIs, SQL, LLM

About the Role

An AI based Marketplace used by the leading tech giants is seeking a Strategy & Operations Analyst to provide the analytical rigor, operational structure, and cross-functional partnership needed to support a high-performing delivery organization. This is a data-first role where you'll turn complex datasets into actionable insights, build scalable processes, and influence decision-making across the business.

If you enjoy solving ambiguous problems, partnering closely with leadership, and building systems that scale, this role offers both immediate impact and long-term growth.

Key Responsibilities

• Build and maintain dashboards (Metabase or similar) that track team performance, funnel health, and operational metrics
• Conduct ad hoc analyses to diagnose trends, identify bottlenecks, and answer strategic questions for leadership
• Analyze marketplace dynamics including funnel conversion, supply-demand balance, cohort behavior, and liquidity
• Strengthen metric definitions, instrumentation, and data models in partnership with data and engineering teams
• Support weekly and monthly operating cadences, including business reviews and accountability mechanisms
• Develop scalable processes and frameworks that improve consistency, reduce friction, and enable growth
• Provide data-backed insights for intake calls, business reviews, and client-facing conversations
• Work cross-functionally with Sales, Product, Operations, and Delivery to unblock issues and drive initiatives
• Leverage AI tools (Claude, ChatGPT, internal tooling) to accelerate analysis and automate workflows

Required Skills & Experience

• 2–4 years of experience in consulting, BizOps, analytics, or a similar structured problem-solving role
• Advanced SQL proficiency, including comfort working with large, messy datasets
• Strong Excel/Sheets skills, including modeling, pivot tables, and ad hoc analysis
• Experience using AI tools (Claude, ChatGPT, etc.) as part of your analytical workflow
• Strong analytical thinking: able to move from ambiguous question ? structured approach ? clear recommendation
• Familiarity with BI tools such as Metabase, Looker, or Tableau
• Ability to thrive in a fast-paced, early-stage environment with shifting priorities
• CONSULTING EXPERIENCE WITH BAIN, McKINSEY... etc...

Why This Role Is Unique

• First dedicated analytics hire supporting a revenue-generating team
• Direct impact - your dashboards and insights will shape how the delivery organization operates
• Clear growth path into broader BizOps ownership across the marketplace
• Small, high-ownership environment where your work hits production quickly