Job Details

A company is looking for a Medical Support Assistant (Medical Receptionist).Key ResponsibilitiesCoordinate care between VA and community providers, scheduling appointments and ensuring timely care for VeteransProcess Community Care consults, manage appointment scheduling, and maintain accurate records in the scheduling systemsProvide customer service, handle phone calls, and ensure patient safety and confidentiality in compliance with regulationsRequired QualificationsHigh School Diploma or General Equivalency Diploma (GED)A minimum of one year of specialized experience in a clinical setting with advanced patient care systemsAdvanced knowledge of medical terminology and healthcare processes related to coordination of careExperience with VA scheduling systems, including CPRS and EHRM, is strongly preferredAbility to work independently in a remote environment while meeting productivity standards