Job Details

A company is looking for a Client Success Specialist.Key Responsibilities:Respond to a high volume of inbound client inquiries via phone, live chat, and emailComplete outbound calling campaigns to assist clients with their loan requestsIdentify client needs and assist them in using specific site featuresRequired Qualifications:A Bachelor's degree is preferred, but experience may be considered in place of a degree1-3 years of customer service experience, ideally in a high-volume call center environmentExperience using CRM tools, such as Salesforce, is preferredHighly proficient in basic computer software and navigation, including SaaS applications