Job Details

A company is looking for a Guest Relations & Catering Operations Supervisor.Key ResponsibilitiesOversee daily operations of the Guest Relations and Catering teams, ensuring service quality and timelinessManage guest inquiries and escalations, ensuring prompt and professional resolutionSupervise daily catering operations to ensure flawless execution and on-time deliveryRequired QualificationsMinimum of 5 years of experience in guest service, catering, or hospitality operationsAt least 2 years of people leadership experienceProficiency with Salesforce, Monkey Media, OLO, and Google WorkspaceHigh emotional intelligence and ability to remain calm under pressureBilingual skills are a plus