Job Details

Responsibilities:Serve as a back-up to the reception area by answering phones, triaging patient staff and community requests and assisting with walk-in inquiries. Assist with training and delegating patient requests to office volunteers. Assist with order supplies and maintaining department supply.Assist in maintaining flow of paperwork and insure files are complete for each volunteer according to TJC, HIPAA, Infection Control, Accident and Liability and Occupational Health standardsAssist with collecting and maintaining data for statistical reportsEntering volunteer data in the volunteer data base and printing reports as neededMaintain and organize all work spaces in Volunteer Office especially in the storage area and front reception areaAssist with special projects and eventsResponsibilities:Serve as a back-up to the reception area by answering phones, triaging patient staff and community requests and assisting with walk-in inquiries. Assist with training and delegating patient requests to office volunteers. Assist with order supplies and maintaining department supply.Assist in maintaining flow of paperwork and insure files are complete for each volunteer according to TJC, HIPAA, Infection Control, Accident and Liability and Occupational Health standardsAssist with collecting and maintaining data for statistical reportsEntering volunteer data in the volunteer data base and printing reports as neededMaintain and organize all work spaces in Volunteer Office especially in the storage area and front reception areaAssist with special projects and eventsRequired Qualifications:2 years college or equivalentSix months office/clerical experience or equivalent trainingExcellent customer service and communication skillsKnowledge of standard computer programs, Word, Excel, and OutlookDetail oriented and basic organizational skillsPreferred Qualifications:Experience in a hospital setting with emphasis on working with volunteersRequired Qualifications:2 years college or equivalentSix months office/clerical experience or equivalent trainingExcellent customer service and communication skillsKnowledge of standard computer programs, Word, Excel, and OutlookDetail oriented and basic organizational skillsPreferred Qualifications:Experience in a hospital setting with emphasis on working with volunteers