Job Details

A company is looking for a Health Consultant/Customer Experience Representative.Key ResponsibilitiesHandle daily client interactions via phone, email, text, and Slack with professionalismManage appointment scheduling, rescheduling, and cancellations accuratelyRespond to client inquiries about nutrition, health, fitness, and DEXA technologyRequired Qualifications3+ years of customer service experience in a high-volume environmentExperience with CX platforms such as HubSpot, AirCall, or ZendeskStrong knowledge of CX KPIs, metrics, and best practicesPassion for health, wellness, and fitnessReliable internet connection and quiet workspace