Job Details

A company is looking for a Customer Service Representative-Clinical (Remote).Key ResponsibilitiesAnswer incoming calls from Providers, Members, and Health Plans, providing assistance on various topicsRecord call information in proprietary systems and manage follow-ups as necessaryAttend meetings and collaborate with team members to enhance service deliveryRequired QualificationsHigh School Diploma or GED certificate required1 year of customer service experience, preferably in an inbound call centerBasic computer skillsAbility to utilize multiple systems during interactions