Job Details

Position Title: Product Operations Lead (Integrations)
Location: San Francisco (Hybrid Tue/Thu) or Remote (U.S.)
Position Type: Full-Time, Permanent
Start Date: ASAP
Reports To: Head of Product (Co-founder)

Who Are We?

We're a developer-first integration platform with ~3,000 apps already on the marketplace and a small, senior team (~20 people). Our products power both an AI agent builder and an integrations offering used by engineering and go-to-market teams. We move quickly, ship continuously, and obsess over build quality for third-party connectors.

What's In It for You?

• High ownership, visible scope: You'll own the integrations surface that customers touch every day and partner with leadership across product, engineering, sales, and partnerships.
• Rapid growth path to PM: This is designed as a growth role for someone with 3-7 years in Product Ops/TPM who wants to step into broader product ownership.
• Leverage with partners: Work directly with major vendors (e.g., Google, Microsoft, Workday) on certifications, approvals, and integration health.
• Real-world impact: Your prioritization and execution will directly drive acquisition, activation, and conversion outcomes.
• AI + automation exposure: Explore how data and AI can increase connector velocity, quality, and reliability.

• Lead the integrations backlog: Prioritize what gets built based on customer demand, partner input, and business value.
• Own partner approvals: Coordinate with external vendors to navigate certification and verification for new and updated connectors.
• Drive execution with contractors: Orchestrate external builder teams; ensure specs are clear, reviews are tight, and work gets over the finish line.
• Maintain integration health: Monitor/triage high-value apps; partner with engineering and sales to resolve issues quickly.
• Plan migrations: When APIs introduce breaking changes, define the plan, timelines, and comms, and lead the rollout.
• Explore AI acceleration: Pilot data/AI approaches that improve coverage, quality, and time-to-ship for connectors.

• Experience: 3-7 years in Product Operations, Technical Program Management, or early Product Management within SaaS/API environments.
• Technical fluency: Comfortable reading API docs, OAuth flows, event/webhook models; can reason through debugging steps (no coding test required).
• Partner-facing communication: Clear, credible with enterprise stakeholders; able to build trust quickly.
• Execution mindset: Organized, GSD energy, bias to clarity and momentum.
• Acceleration curiosity: You try new AI/automation tools and think about practical application to integration pipelines.

• Throughput & quality: A measurable increase in integrations shipped, certified, and actively maintained.
• Trusted relationships: Strong, reliable rhythm with key app vendors and internal stakeholders.
• Business impact: Clear contributions to acquisition, activation, and conversion from integration availability and reliability.
• Growth: A personal trajectory toward increased product ownership and roadmap leadership.

• Experience: 3-7 years in Product Operations, Technical Program Management, or early Product Management within SaaS/API environments.
• Technical fluency: Comfortable reading API docs, OAuth flows, event/webhook models; can reason through debugging steps (no coding test required).
• Partner-facing communication: Clear, credible with enterprise stakeholders; able to build trust quickly.
• Execution mindset: Organized, GSD energy, bias to clarity and momentum.
• Acceleration curiosity: You try new AI/automation tools and think about practical application to integration pipelines.
• Throughput & quality: A measurable increase in integrations shipped, certified, and actively maintained.
• Trusted relationships: Strong, reliable rhythm with key app vendors and internal stakeholders.
• Business impact: Clear contributions to acquisition, activation, and conversion from integration availability and reliability.
• Growth: A personal trajectory toward increased product ownership and roadmap leadership.