Job Details

Who We Are

At Hamilton Families, our mission is to end family homelessness in the San Francisco Bay Area. Since 1985, we have been meeting the most urgent needs of unhoused families in our community. Our programs specialize in preventing family homelessness when possible, providing shelter and transitional housing to families in times of need, supporting the wellbeing and academic achievement of children who experience homelessness, and quickly returning families to safe and stable housing throughout the Greater Bay Area. At Hamilton Families, we believe the San Francisco Bay Area is at its best when people from all backgrounds can start a life here, raise a family here, and thrive here. We envision a Bay Area where housing is accessible and affordable, where homelessness is rare, brief, and non-recurring, and where all people and families have a safe and stable place to live. We foster an inclusive environment where diverse perspectives are valued and contribute to our collective success. Our commitment to inclusivity ensures every team member feels respected, supported, and empowered to thrive.

What You'll Do

We're looking for a People & Culture Specialist to join the Office of People & Culture team and support a wide range of human resources functions across the organization. This position plays a key role in ensuring operational excellence across benefits, compliance, and employee support while helping create a positive and seamless employee experience.

Reporting to the Director of People & Culture, the Specialist manages day-to-day HR operations including HRIS administration, benefits, leaves of absence, and compliance.

What Your Day Looks Like

• Administer HRIS (ADP), including employee data management, new hire processing, status changes, and system updates
• Support benefits administration, including enrollments, terminations, open enrollment, and employee inquiries; coordinate with vendors such as Navia
• Serve as the primary point of contact for leaves of absence, workers' compensation, unemployment claims, and EDD-related reporting and responses
• Process and track all Personnel Action Notices (PANs), ensuring proper documentation, approvals, and recordkeeping
• Coordinate onboarding and offboarding processes, including Day 1 orientation, exit processing, system deactivations, and completion of employee documentation
• Maintain accurate personnel files, organizational charts, and People & Culture documentation, ensuring compliance and audit readiness
• Respond to employment related requests, including verifications, wage garnishments, and written wage verifications
• Support union related processes, including reporting, communications, dues coordination, and longevity tracking and updates
• Track and report new hires and terminations to applicable agencies and union partners
• Support training and compliance initiatives by scheduling, tracking, and facilitating required trainings and onboarding programs
• Assist with employee engagement efforts, including new hire programs, internal communications, and organization updates
• Partner with Finance and internal teams on reporting, audits, and process improvements; provide backup support for reporting requests
• Manage general administrative responsibilities, including mail distribution, volunteer coordination, and supporting internal operations
• Participate in organizational initiatives, process improvements, and strategic projects; serve as a member of the safety committee

What Makes You Successful in This Role

• Ability to work and collaborate with a diverse group of people on projects and making decisions for the benefit of our participants
• Passionate about creating an inclusive and welcoming candidate experience
• Skilled at building relationships and collaborating across all levels of an organization
• Highly organized, self-motivated, and capable of working independently to meet goals
• Demonstrated ability to exercise appropriate judgement and uphold policies and procedures
• Skilled in documentation, reporting, and maintaining confidentiality

What You Bring

• 2+ years of HR experience; experience in nonprofit and/or unionized environment is preferred
• Proficiency with HRIS platforms; ADP experience is preferred
• A background in working with nonprofit organizations, social services organizations, or community-based programs
• Working knowledge of fair employment practices and relevant labor laws
• Highly proficient in Microsoft Office Suite, Salesforce, and other software
• Excellent written and verbal communication skills

We encourage applicants to apply even if they feel they do not meet all the criteria listed. We value diverse perspectives and believe in the potential for growth and development within our team. Your unique skills and experiences may be exactly what we need to succeed together.

Why Choose Us

• Our commitment to welcome all individuals creates a richness of viewpoints and keen ability to challenge established thinking
• Enjoy excellent medical, dental, and vision coverage
• Employer matched 403(b) retirement plan
• Wellness and commuter benefit programs
• Paid time off and holidays

Our Values

• Resourceful
• Helpful/ "Yes, And"
• Growth Mindset
• Data Informed
• EDI: Equitable, Diverse, and Inclusive

Compensation Range: $33.65 per hour

Position Type: Full-time, non-exempt

Union Representation: No

Schedule: Full-time, with typical business hours (hybrid schedule requiring 2-3 days in office per week in our Mission office)

Location: 2567 Mission Street, San Francisco, CA 94110

Hamilton Families is proud to be an Equal Employment Opportunity employer. Equity, diversity, and inclusion are central to our organization. We actively seek and prioritize diversity in our teams. We welcome applications from people with a variety of backgrounds and ages, including people of color, candidates with lived experiences, candidates in the LGBTQ+ community, and candidates who identify personally at any part of the gender spectrum. Additionally, we are committed to working with and providing reasonable accommodation for individuals with disabilities.