Job Details

Strategy & Operations, Senior Manager

EliseAI is hiring a Strategy & Operations, Senior Manager for our housing division to lead high-impact projects that drive growth and scale across the business. This is a generalist role, ideal for someone who thrives in ambiguity, likes to work across teams, and wants to own outcomes. You'll work closely with Sales, Product, Customer Success, and Engineering to solve critical problemswhether that means improving how we go to market, refining client onboarding, or building internal systems that help us operate smarter.

Key responsibilities include:

• Drive cross-functional strategic projects across the full customer lifecyclefrom improving sales performance and pricing strategy to optimizing implementation and post-sale processes
• Analyze client workflows and usage to identify opportunities for automation, deeper product adoption, and better outcomes
• Work closely with Sales, Product, and CS to refine how we position and deliver value to customers
• Design internal processes and playbooks to support scaleacross sales, onboarding, support, or customer expansion
• Partner with leadership to uncover insights that guide product roadmap, GTM strategy, and operational priorities
• Build internal reporting, forecasting, and process improvements to increase efficiency across teams
• Serve as a connector between teamskeeping complex initiatives on track, communicating progress, and making sure execution matches strategic intent
• Attract top-tier talent to join our driven team

Move at rocket speed, build something massive. We're scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It's hard, it's intense, and it's the most rewarding work you'll ever do. If you're hungry, driven, and ready to build something massive, climb aboard.

Requirements include:

• 78 years of experience in consulting, banking, or a high-growth startup in a strategic or operational role; experience as a founder or early team member is a strong plus
• Proven ability to structure ambiguous problems, drive execution, and influence cross-functionally
• Strong slide-builder and effective in Excel/Sheets; SQL and scripting experience are valuable
• Excellent communicator; clear, direct, and confident in front of both executives and customers
• Comfortable in fast-moving, high-accountability environments
• Willingness to work in person at our office 4-5 days a week

Why join?

Growth and impact. It's not often that you can get in on the ground floor of a funded (unicorn!) startup that's scaling so fast. That means that instead of following a playbook, you'll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You'll learn what works when you succeed and what doesn't when you fail. Either way, the rest of the team will be here to support you.

Benefits include:

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Fitness & home services stipend to cover part of your expenses so you can focus on what matters
• A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
• Unlimited vacation and paid holidays
• We'll cover relocation packages and make the move exciting, not painful!

Job compensation range is $200,000 - $250,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.