Job Details

Bayview Navigation Center - Care Monitor

  2026-04-10     Bayview Hunters Point Foundation for Community Improvement     San Francisco,CA  
Description:

JOB SUMMARY:

The Diplomat/Care Monitor works closely with onsite staff, providing support and monitoring of the site to ensure a safe environment for staff and residents. Site Monitor reports to the Site Manager.

The schedule for this position is shift-based. Day Shift 7am-3pm, Swing Shift 3pm-11pm, Graveyard shift 11pm-7am

Shifts may change as needed to meet operational needs.

ESSENTIAL FUNCTIONS:

  • Refer any operational, security or client issues, including de-escalation needs, to the Site Manager.
  • Assist Site Managers with client needs, including; delivering toiletries, towels, linens, and other items as needed, and escorting cleared (asymptomatic) clients to their rooms.
  • Engage participants to help orient them to the hotel site.
  • Deliver meals to participants' room doors.
  • Support monitoring the site and reporting violations of hotel/motel rules and regulations.
  • Prepare participant rooms for occupancy (e.g., apply mattress covers, pillow covers, stock room with supplies, etc.).
  • Assist with setting up participant intake tables.
  • Perform light-duty cleaning and sanitation duties in the common areas utilized by the staff.
  • May be given other duties in support of the site management.
  • Flexible and willing to perform other tasks as assigned.
Other Skills, Knowledge, and Abilities:
  • Understanding of substance use and harm reduction strategies, preferred
Job type: Full-time

Pay: $25.00 per hour

Time: 7am-3pm

Must be available weekends and Holidays

Benefits: Full medical, vacation/sick leave, 403(b)

Physical Requirements: Must be able to lift up to 50 pounds.

Requirements
  • Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender, and other diversity considerations.
  • Ability to work successfully both independently and cooperatively.
  • Ability to speak, read, and write clearly in English.
  • Ability to successfully and efficiently complete tasks in an environment with background noise and interruptions.
  • Record keeping and confidentiality:
  • All information seen/heard at an emergency housing site is CONFIDENTIAL. This includes the site name and address, and any information about guests or staff.
  • Sign in and out daily.
  • Complete the Activity Log form for every shift.
  • Demonstrates a strong understanding of the city and state political and community service environment (e.g., community service leaders, partners, organizations, critical state-wide community service needs, legislative leaders, government officials, major stakeholders, etc.).
  • Previous government relations, non-profit, and grassroots organizing experience is strongly preferred.
  • Non-profit experience working in local or state government is preferred.


Salary Description

$25.00 per hour


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