Job Details

Company Description

North Coast Fiduciary LLC is a Licensed Professional Fiduciary firm dedicated to safeguarding client interests and well-being with a strong emphasis on ethical decision-making and client-centered care. The organization excels in providing organized solutions for complex cases while addressing fiduciary and medical challenges with compassion. With a focus on fostering trust and collaboration, North Coast Fiduciary is committed to operational excellence and ensuring seamless processes. The company is passionate about empowering clients and delivering comprehensive solutions to meet their unique needs.

Role Description

This is an on-site, full-time position for a Medical Case Manager located in Walnut Creek, CA. The Medical Case Manager will oversee and coordinate the medical care and services for clients, manage disability and utilization processes, and deliver comprehensive case management services. The role includes assessing client needs, developing care plans, collaborating with healthcare providers, and ensuring all services align with the best interest of the clients while staying compliant with regulatory requirements.

Qualifications

• Expertise in Medical Case Management and Case Management with a strong ability to assess and address client needs.
• Experience in Disability Management and managing Case Management Services.
• Familiarity with Utilization Management processes and adherence to regulatory compliance.
• Strong interpersonal, organizational, and communication skills, with the ability to work effectively as part of a team.
• Knowledge of medical terminology and healthcare systems.
• Relevant certification in Case Management (e.g., CCM) is preferred.
• Bachelor's degree in Healthcare, Nursing, Social Work, or a related field is preferred.

Manage a client caseload of 15-20 clients;

In field visits primarily in home or institutional settings;

Email and phone correspondence with clients, professionals, service providers, caregivers and/or family members;

Set up, evaluate, and monitor service needs on an ongoing basis;

Potentially manage all aspects of a client's life up to and including medical, housing, social, insurance, and financial needs;

Provide oversight and protection for vulnerable individuals;

This is a mandated reporter position.

Compensation & Benefits: Include but not limited to

• Pay Range: $28 to $34 per hour

• PTO & Holidays

• Mileage Reimbursement

• Educational Reimbursement

• Phone Use Reimbursement

• Retirement plan

How to Apply / Contact

Skills and Qualifications:

Must be able to pass basic background check;

Clean DMV and use of own insured vehicle (with mileage reimbursement);

Must be able to effectively utilize shared calendar;

Must be able to schedule own appointments and manage time effectively and efficiently;

Must be proficient in the use of office equipment and computer programs such as Microsoft Office, Outlook, and Client Management Platforms;

Experience in some type of service industry with special consideration given to service in the legal, health or social services areas;

Knowledge of social security, Medi-Cal, and Medicare benefits is a plus;

Bachelors degree in related field is a minimum.

If you are interested in joining our team, please email a cover letter and resume to:

*We will be reviewing all applications received by April 24

Shelby Tyler at: shelby@northcoastllc.org

In your cover letter please answer the following four questions:

1) What are your 3 strongest attributes?

2) Why are you interested in this position?

3) How does your prior experience prepare you for working with the mentally ill, elderly, or other vulnerable population?