Highgate Hotels - - Responsibilities: Welcome guests warmly and anticipate their needs to ensure a seamless and personalized spa journey.; Escort guests throughout the spa, ensuring they are comfortable, informed, and well cared for.; Maintain pristine locker rooms, relaxation lounge, wet areas, and amenities throughout the day.; Serve as the primary contact and supervisor for spa attendants during assigned shifts.; Train new spa attendants on protocols, guest experience guidelines, safety procedures, and product knowledge.