Highgate Hotels - - Responsibilities: Greet and assist guests in a warm, professional manner, offering guidance throughout their spa experience; Escort guests to locker rooms, relaxation lounges, and wet areas, ensuring comfort and privacy; Anticipate guest needs by providing amenities, refreshments, towels, robes, and slippers; Maintain pristine cleanliness and organization of locker rooms, relaxation areas, and all wet facilities (sauna, steam, showers, pool area); Set up for various body treatments in accordance to spa SOPs; assist with preparation of treatment rooms