Job Details

Job Description

The Order Entry Clerk is responsible for accurately entering customer orders into the company's system, ensuring all details are correct and processed in a timely manner. This role supports sales, customer service, and operations by maintaining accurate records and helping ensure smooth order fulfillment.

Responsibilities
• Order Entry
• Verify pricing and prints are accurate
• Verifying Order, match Work Order
• Printing and Reviewing Documents
• Communicate with customers or sales teams to clarify order details when needed
• Track and update order status, including changes or cancellations
• Coordinate with warehouse, production, or shipping teams to ensure timely fulfillment
• Maintain organized records of orders and related documentation
• Assist with resolving order discrepancies or issues

Required Skills
• Must be computer proficient
• Must be extremely organized
• Must be proficient in Microsoft Excel
• Must be very precise and detailed oriented
• Must be able to multi-task
• Communicate effectively within the team

Education / Experience
• High School diploma or equivalent required.
• At least 2+ years of Data Entry and Order Processing experience required.
• Basic math skills.
• Familiarity with ERP or order management systems (Epicor prefer)

Work Environment
• Office work environment
• Standard business hours, Monday to Friday, 8-hour shift

Career Path

This role can lead to:
• Customer Service Representative
• Sales Coordinator
• Program Manager

Benefits:
• Health Insurance (Medical/Dental/Vision) paid 100% for employees
• Life insurance policy
• Safe Harbor 401(K) plan
• 401(K) matches
• Paid time off (vacation/sick/holidays/floating holiday)
• Referral program