Job Details

Customer

• Our customer offers an enterprise grade, Agentic-AI solution/platform to help customers de-risk, optimize and rationalize their entire application portfolio, based on deep actionable insights.

Job Title

• Customer Engagement Manager

Type

• Fulltime

Location

• Fremont, California, United States

Experience working with top management consulting firms

As a Customer Engagement Manager, you'll be the connective tissue between and our enterprise customers. You'll lead high-impact implementations — working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes.

What You'll Do

• Lead customer engagements from discovery to realization of value.
• Translate complex application landscapes into actionable insight and clarity.
• Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives.
• Feed customer insights back into product evolution and roadmap.

Who You Are

• 2–5 years of experience in consulting, enterprise transformation, or technology delivery.
• Strong problem-solving, client-leadership, and executive-communication skills.
• Comfortable leading technical discussions with architects and engineers related to cloud environments, data ingestion, and system integrations, with the ability to translate technical detail into business impact for executive audiences.
• Experienced partnering closely with engineering teams during implementations, validating technical assumptions, troubleshooting issues, and ensuring data quality and platform readiness for end users.
• Bring a strong strategy and value-realization mindset, with the ability to synthesize platform insights into clear recommendations, business cases, and executive narratives that drive measurable client outcomes.
• Thrive in fast-moving, high-context environments where your work drives visible impact.